Effective Date: March 30, 2026
1. Introduction
The Neman Group ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website thenemangroup.com, use our services, or communicate with us, including via SMS/MMS text messaging.
By accessing our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, property details, investment interests
- Communications: Messages sent to us via contact forms, email, phone, or text message (SMS/MMS)
- Tenant/Client Data: Information provided during lease applications, property management onboarding, or service agreements
2.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, referring URLs, click patterns
- Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze site usage
2.3 SMS/MMS Consent Data
When you opt in to receive text messages from us, we collect your phone number and record of consent. Information obtained as part of the SMS/MMS consent process — including your phone number — will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our real estate and property management services
- Respond to inquiries and communicate with you about our services
- Send transactional messages, appointment confirmations, and service updates
- Send promotional messages (only with your express prior written consent)
- Process applications, leases, and service agreements
- Comply with legal obligations and enforce our agreements
- Analyze website usage to improve user experience
- Prevent fraud and ensure the security of our services
4. SMS/MMS Messaging
4.1 Consent
By providing your phone number and opting in, you consent to receive text messages from The Neman Group. Message types may include:
- Property availability updates and showing confirmations
- Maintenance and service notifications
- Appointment reminders
- Promotional offers (with separate express written consent)
4.2 Message Frequency
Message frequency varies based on your interactions with us. Standard message and data rates may apply.
4.3 Opt-Out
You may opt out of receiving text messages at any time by replying STOP or UNSUBSCRIBE to any message. After opting out, you will receive a one-time confirmation message. You may also contact us at info@thenemangroup.com or (424) 448-3565 to opt out.
4.4 No Sharing of SMS Data
We will not share your phone number, opt-in status, or any data collected through the SMS/MMS consent process with any third parties for their marketing purposes. This includes affiliates and partner organizations.
5. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service Providers: Trusted vendors who perform services on our behalf (e.g., property management software, communication platforms like RingCentral) under contractual obligations to protect your data
- Legal Compliance: When required by law, regulation, subpoena, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for the duration of our messaging relationship plus a reasonable period thereafter.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications, including SMS/MMS messages
- Request a copy of your data in a portable format
8.1 California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.
9. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
- The Neman Group
- Los Angeles, CA
- Phone: (424) 448-3565
- Email: info@thenemangroup.com